How can we help?

Sign up with your Google or Discord account, choose a unique username (e.g. bioforge.click/@yourname), then use the dashboard to add blocks, customize your theme and publish. The whole process takes under 5 minutes.

Yes — go to Settings → Profile and update your username. Note that your old URL will stop working immediately, so update any links you have shared.

Yes, the Free plan is free forever with up to 5 blocks. Upgrading to Creator or Pro unlocks unlimited blocks, custom domains, advanced analytics and more.

Your public URL is bioforge.click/@username. Copy it from Settings, generate a QR code, or share directly to X, Instagram, TikTok and other platforms from your dashboard.

A block is any element on your page — a link, heading, video embed, live-stream card, countdown timer, product, donation button and more. Blocks are draggable, togglable and fully customisable.

The Free plan allows up to 5 blocks total. Creator unlocks 20, and Pro gives unlimited blocks. Premium block types (live-stream, countdown, donation…) require Creator or above.

Yes — drag and drop blocks in the editor to reorder them. Changes are auto-saved.

A link block displays a title, optional thumbnail and a URL — your visitor clicks through. An embed block renders external content (YouTube, Twitch clip, Spotify, etc.) inline on your page without leaving it.

Go to Dashboard → Upgrade or visit the Pricing page. You will be redirected to a secure Stripe checkout. Upgrades take effect immediately.

Yes — cancel from Settings → Billing. You keep Pro features until the end of your billing period, then downgrade to Free automatically.

All invoices are in Settings → Billing → Invoices and also emailed to you automatically by Stripe after each charge.

We offer a 7-day refund on first-time upgrades. After that, subscriptions are non-refundable but you can cancel to stop future charges. Email billing@bioforge.click for help.

Custom domains are available on the Pro plan and above.

In Settings → Custom Domain, enter your domain and follow the DNS instructions. Add a CNAME record pointing to cname.bioforge.click. Propagation typically takes 1–24 hours.

Yes — SSL is provisioned automatically for your custom domain via Let's Encrypt. No extra configuration needed.

Absolutely. Create a CNAME for link.mysite.com pointing to cname.bioforge.click, then enter it in Settings.

First check our Status page for any ongoing incidents. If all systems are operational, try a hard refresh (Ctrl+Shift+R / Cmd+Shift+R) or clear your browser cache.

Analytics are updated every hour. Ad blockers and privacy tools (uBlock, Brave shields) may filter some requests, so counts can be slightly lower than actual traffic. Bot traffic is filtered automatically.

Make sure cookies and third-party redirects are allowed in your browser. If the issue persists, try an incognito window or a different browser. Contact support if you are still blocked.

Some platforms (Twitter/X, certain news sites) block iframe embeds. Check that the URL you entered is a supported embed type. See the full list of supported embeds in our docs.

API access is available on the Pro plan. Once upgraded, generate your key from Settings → API. Keep it secret — treat it like a password.

You can read and update your profile, manage blocks (create, update, reorder, delete), fetch analytics data, and automate content updates. Full reference in the API docs.

The API allows 300 requests per minute per key. Exceeding this returns a 429 Too Many Requests. Contact us if you need higher limits.

Yes — the live-auto-update feature on Pro uses the same endpoints. You can push updates programmatically (stream title, viewer count, product stock…) and they reflect on your page within seconds.